Arrival and departure
The sports lodges are available from 16.00. In case you arrive early, you are welcome to spend some time at the swimming pool area or in the lounge. We ask you to vacate your room on departure day until 10.00 am. A late check-out is possible on request. Preferred changeover day is Saturday, if you want another arrival or departure day, please confirm this with us.

Animals
Your well-behaved four-legged friends are welcome (€ 12,00.- per day without food). Please bring a dog basket.

Payment
The payment can be made by debit card or cash. Please refer to the Italian legislation for cash. EU citizens are allowed the maximum amount of € 2,999.99.

Deposit
Please take a deposit of € 300,00.- within seven days after receiving the confirmation. Transfer the amount to the following account:
Südtiroler Sparkasse branch Naturns
IBAN: IT84F0604558630000005000615
BIC: CRBZIT2B032

Current cancellation conditions due to Covid19
Would you like to spend your vacation with us, but are unsure whether you can actually come in connection with Covid19?
Do not worry: In the event of a travel warning for South Tyrol or a border closure to South Tyrol / Italy, we also offer short-term cancellation free of charge. You can of course also cancel free of charge if you are required to quarantine in your home country after a holiday in South Tyrol. We ask that you contact us by email as soon as possible.


General cancellation conditions
You can cancel your booked apartment free of charge up to 4 weeks before your arrival. Please note that a cancellation must be made in writing.
We recommend that you take out travel insurance!